Accessibility means that
everyone can use our website,
including people with disabilities –
for example, people with visual or hearing impairments.
How far have we got?
An assessment body has tested our website.
The assessment body is called the Federal Monitoring Body for Accessibility in Information Technology.
In short: BFIT-Bund.
The assessment took place in July 2026.
The testing body found a few issues.
We have fixed almost all of them.
Only two things are not yet accessible:
Firstly: Not all PDF files are accessible.
These are mainly old PDF files.
These files were created long before the new rules came into force.
Do you need a specific PDF file in an accessible format?
Please feel free to send us an email.
We’ll be happy to help you.
Secondly: There are currently no videos in German Sign Language.
We are currently working on these videos.
The videos will be added to the website at a later date.
We are continuing to improve our website on an ongoing basis.
Are you having a problem on our website?
If something isn’t working on our website, please let us know.
You can email us at:
info@monopolkommission.bund.de
Alternatively, you can use the ‘Report an accessibility issue’ form.
You’ll find this form at the very bottom of our website.
What can you do if we can’t help?
If you feel that you have been treated unfairly by our website,
you can contact an arbitration body.
An arbitration body helps to resolve disputes without going to court.
The process is free of charge for you.
You do not need a solicitor.
The address of the mediation body is:
Conciliation Body under the Disability
Equality Act, Mauerstraße 53
, 10117 Berlin
Telephone: +49 30 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de